Let's talk.

We're here to answer questions, chat about what you need, and figure out if we're the right fit. No pressure, no BS.

Send us a message

Name
Consent

Get in touch directly

Phone
Address
Greater Sydney, NSW 2000

Office Hours

Monday — Friday: 8:00 AM — 6:00 PM

Saturday — Sunday: Closed

Streamlined Referrals

For Support Coordinators

If you're a Support Coordinator, use this form to refer your clients to us. We make it simple and respond fast.

Submit a referral

Your name
Services needed
Consent
We respond to referrals within 24 hours — typically much faster

What happens next?

After you submit a referral:

  • We review the information and assess fit
  • We contact you and the participant within 24 hours
  • We arrange an initial chat (phone or in-person)
  • If it's a good match, we move forward with onboarding

Questions?

Contact our coordinators directly:

02 7264 3265

Mon—Fri: 8am—6pm

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Common questions?

Here are some questions we get asked a lot. Check our full FAQ for more.

How do I enquire about your properties?
Fill out an enquiry form or call us to discuss your needs. We'll arrange a chat and property visit if it's a good fit.
What support coordinators should know
We work with Support Coordinators to streamline referrals. Submit referrals here and we'll respond within 24 hours.
Are programs suitable for all participants?
Yes. Our programs run at different difficulty levels. We match participants to the right program for their goals.
View full FAQ

In crisis? Get help immediately

If you're experiencing a mental health crisis or urgent situation, please contact one of these services immediately. Superior Care support lines are for general enquiries only.

Lifeline Australia
13 11 14
Available 24/7
Beyond Blue
1300 224 636
Available 24/7
Emergency Services
000
Available 24/7

NDIS Resources

Useful links and resources to help you understand and navigate the National Disability Insurance Scheme.

NDIS Website

The official NDIS website — learn about eligibility, how to apply, manage your plan, and find registered providers.

Visit ndis.gov.au

NDIS Participant Portal (myplace)

Log in to manage your NDIS plan, view budgets, submit payment requests, and update your details.

Go to myplace

NDIS Quality & Safeguards Commission

The independent body that regulates NDIS providers. Make a complaint, report a concern, or learn about your rights.

Visit NDIS Commission

NDIS Contact & Support

Call 1800 800 110 to speak with the NDIS directly about your plan, eligibility, or any questions you have.

Call 1800 800 110

People with Disability Australia

Free, independent advocacy and support to help people with disability understand their rights and get help when needed.

Visit People with Disability Australia

Plan Management Explained

Not sure about self-managed, plan-managed, or NDIA-managed? This guide breaks down your plan management options.

Learn more